Terms and Conditions
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.
A credit will be provided to any goods returned to our store, unopened in their original packaging and within 14 days. Shipping expenses, in both directions, are not refundable.
If the goods you receive are faulty, we will meet our obligations under The Consumers Guarantees Act to provide a remedy. We will do our best replace those goods if they are returned to our store within 14 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost. After 14 days returns and refunds are subject to manufacturers warranty.
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 -5 days for delivery domestically.